UX & TECHNICAL WRITING
I've been crafting content for over a decade, currently based in Kuala Lumpur. My expertise lies in digging into industry topics, whipping up different content like videos, articles, and infographics with just the right vibe. I'm all about following style guides and tailoring content for specific audiences, keeping an eye on what's trending. I also dive into keyword research, sprinkle in some SEO magic, and keep tabs on web traffic to make sure the content hits the sweet spot.
Also open to taking on freelance projects involving research, copywriting, copy editing, and proofreading.
UX & TECHNICAL WRITING
Coordinated with internal teams and external partners to produce original content, revise the UX copy and compile bug testing feedback for a experiential digital dreamscape where users get to discover the inspirations behind the residential towers of YOO8 Serviced by Kempinski.
Responsible for revising UX copy for version 2.3.0 of the 8 Conlay Mobile App, a pocket-sized assistant highlighting the first development of its kind in Southeast Asia. Responsibilities included revising the format and streamlining processes for future technical writing requests.
WEBSITE REDESIGN
Created lookbooks for luxury clients to redirect website readers to clients' e-commerce landing pages.
Created thematic listings to make features more interactive and engaging.
PROJECT MANAGEMENT
Presented in 3 chapters, this interactive digital experience offers the opportunity to directly experience the hallmarks of Kempinski’s luxurious hospitality services from a first-person perspective. Users were provided with various scenarios that enabled the audience to interact with these services, resulting in an intimate and first-person account of what it would be like to live as a resident of YOO8 serviced by Kempinski.
Spearheaded campaign that involved filming overseas. This included coordinating with the talent, brand representative and videographer; creating storyboards and script to guide the videographer; planning and executing content (web and social media); as well as executing the deliverables (4 videos and 4 web posts in English & Chinese). The campaign quadrupled the client's follower count on Facebook.
Coordinated and conducted a video interview to delve into the minds of Erman Akinci and Juhn Teo, exploring their vision, challenges, and successes in creating and growing Malaysia’s largest co-working space.
Coordinated and wrote a 16-page travel booklet commissioned by the Singapore Tourism Board. Copyright was purchased for six figures, the booklet was translated and distributed to other countries.
FEATURE WRITING
Compiled and authored a 6-page travel story on revered Swiss sculptor, Alberto Giacometti.
Compiled and authored an 8-page travel story on things to experience during the Vivid Sydney festival.
Compiled and authored a 6-page travel story on Amanoi, a luxury resort in Vietnam.
Compiled and authored a 7-page feature on emerging creatives in film, art and literature.
Coordinated and wrote a 12-page feature featuring the movers-and-shakers involved in the Malaysian arts scene.
Co-ordinated and wrote a 6-page feature on mentors and their proteges.
Interviewed and wrote a 2-page story on Peter Gago, Chief Winemaker at Penfolds.
Conceptualised and wrote a 6-page story featuring mentors and their mentees.
Interviewed and wrote a 4-page story about Montblanc and its former CEO, Jerome Lambert.
Interviewed and wrote a 4-page story about the CEO of Patek Philippe.
Authored an 8-page feature that involved interviewing several distinguished leaders from the universe of haute horology.