Finland
I'm a storyteller with 10+ years of experience in communications, content creation, and customer support. With a background in psychology and a passion for mental health, I simplify complex ideas for broader audiences.
My expertise in customer success helps me build relationships, resolve conflicts, and ensure satisfaction. Fluent in English and Finnish, I offer a global perspective that bridges gaps between teams and customers.
I’m looking for roles that leverage my strengths in customer success, communications, and content creation, where I can craft engaging content and drive meaningful engagement. Feel free to reach out on LinkedIn if you're interested in collaborating!
In this LinkedIn post, I discuss the intersection of personal growth and neuroscience, providing insights into how motivation and mental resilience can be cultivated. This content is aimed at inspiring professional development and encouraging deeper engagement with personal well-being.
I wrote the content for Swappie's website, including product pages highlighting the features and pricing of their refurbished iPhones. My focus was on writing compelling, SEO-optimised content to attract eco-conscious buyers while emphasising the products' quality and affordability.
I translated a book on the work of Y-Säätiö on ending homelessness in FInland.
I edited Swappie’s Terms and Conditions to ensure compliance with legal standards and provide transparency to customers. This involved working closely with legal teams to make the document accessible and easy to understand while protecting the company’s interests.
This blog post explores the environmental and economic benefits of buying refurbished mobile phones. I present technical information in a way that resonates with eco-conscious consumers and supports Swappie’s sustainability mission.
I edited a brochure for the City of Helsinki, showcasing Helsinki's vast urban underground spaces.
This article highlights the research of Gayathri Murukesan in improving the Baltic Sea’s condition through algae-based solutions.
I wrote the English version of odotusaika.fi, a site offering information on maternity care services in Finland. My focus was on creating user-friendly, informative content for international users, ensuring clarity and accessibility in a sensitive and important field.
I translated the Smart & Clean foundation's action plans, including this one for 2019-2020.