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With over 9 years of experience as a knowledge base writer and content creator, I have developed a strong portfolio of technical documentation, digital marketing, and generative AI projects that demonstrate my versatility, creativity, and excellence. I have a KCS v6 Practices certification and multiple skills in AI, SEO, content scheduling, and workflow optimization.
At Salesloft, I managed diverse technical writing projects from concept to completion, and partnered with cross-functional teams to ensure content relevancy and efficacy. I also leveraged AI and SEO tools to optimize content performance and user engagement, resulting in a 20% reduction in outdated content and a 30% decrease in customer support inquiries. Additionally, I supported the company's content production support structure and contributed to its alignment with the evolving demands of customer success.
I am passionate about creating and curating content that delivers value and impact, and I am always eager to learn new technologies and techniques that can enhance my craft. I am seeking new opportunities where I can apply my technical acumen, creative flair, and problem-solving skills to produce high-quality content that meets the needs and expectations of diverse stakeholders.
As part of 360iQ’s comprehensive Video Analytics, the Peak Times Speed of Service feature provides insight into the busiest times at your service locations so you can pinpoint potential areas for improvement.
The SmartAudit™ Insight dashboard allows you to analyze operational trends affecting your business performance. To access it, click on the SmartAudit™ tile from your Home Screen, and then choose the SmartAudit™ Insight tile.
The video navigation menu is the black bar located at the bottom of your camera image, which can be used to control your video footage. In the video player, you can easily view date and time information, camera model, standard/high-definition footage, and more. In this guide, you will learn how to navigate the Video feature.
The Meetings Standard View encompasses a suite of meeting metrics to help improve your meeting efficiency and effectiveness. You can find these reports under the Meeting Reports header in the Reports tab. Navigate to Analytics, then Reports, then the Meetings Standard View. In this article, we highlight some key features of Meeting Reports.
The Cadence Performance Chart shows your Cadence metrics broken down by step. You can find the chart in the Cadence Step Analytics. Each step type is indicated by a different color bar, while the height of the bar represents the metric count for the specific step.
The Reports Tab is the home for all of your Salesloft reports. You can think of the reports tab like your personal report organizer that organizes standard and custom created reports into different sections. Each section has a standard report that can be used as a template for custom reports.
Salesloft Analytics is a robust tool full of your team's data. In this article, you will find the answers to some of the most commonly asked questions about Salesloft Analytics, including: Your data can be filtered by a wide arrange of dates and groups of users.
Winter storms can turn dangerous at any time. Preparing for a blizzard means staying on top of weather alerts. Listen to local news, sign up for emergency alerts or use a portable radio tuned into the NOAA (National Oceanic and Atmospheric Administration) channel for continuous updates.
Along with different types of windows, there are several different types of window frames. Vinyl window frames usually consist of PVC, along with ultraviolet protection against the sun. In addition, vinyl is water-resistant and easy to maintain. Aluminum window frames are one of many popular types of window frames.
Incheon International Airport (ICN) Seoul is a dynamic, bustling city with outstanding architecture, high-end shopping, exquisite cultural heritage sites and a cutting-edge theme park. This must-see destination boasts plenty of history, food and fun for every type of traveler. Engage In Rich History And A Bright Future Kick start your day with a stroll along the Hangang River.